No Refund Policy

Last updated: August 1, 2026

All sales of digital licenses, subscriptions, indicators, and Expert Advisors are final. By purchasing any product or subscription from Piprise Trader, you acknowledge and agree that no refunds will be issued under any circumstances after payment is completed.

1. Scope

This policy applies to every product and service sold on https://piprisetrader.com, including but not limited to:

Piprise trading indicators (all versions)
Piprise Automated EAs (Fib EA, Gold EA, NAS100 EA, DJI30 EA, and any future EAs)
Trade-copier subscriptions
Monthly, yearly, and lifetime plans
Any bundle, add-on, upgrade, or one-time purchase

2. Why we don't refund

Our products are digital and instantly delivered. Once your license key is generated and sent to your account, the license is bound to your identity and the software is downloadable immediately. We cannot reclaim distributed software or reset a used license.

Trading software is a tool, not a guarantee. Market outcomes depend on the user's configuration, broker conditions, capital, and market conditions — none of which we control. Refund requests based on trading losses, missed trades, personal preference, or the trader's own decisions will not be entertained.

3. Before you buy

Because we do not refund, please make sure of the following before purchasing:

You have read the product page and understand what the product does.
You have reviewed the documentation, screenshots, and any demo videos available.
Your broker allows Expert Advisor / algorithmic trading and permits WebRequest to https://piprisetrader.com.
Your MT5 platform version is compatible (build 3000 or higher).
Your account meets the minimum balance and leverage recommendations noted on the product page.
You accept that automated trading carries the risk of financial loss and past performance is not indicative of future results.

If you are unsure about any of the above, contact us before checkout at admin@piprisetrader.com — we will answer product questions in good faith.

4. What we DO offer

While we do not issue refunds, we back our software with the following commitments:

Free updates for the lifetime of your active plan. Bug fixes, feature additions, compatibility patches — all included.
Technical support through our live chat and support email. Reasonable-effort help getting installed, configured, and running.
License replacement if your MT5 terminal, VPS, or hardware fails, subject to our activation-limits policy.
Prorated credit at our sole discretion if we permanently discontinue a product you have an active subscription for.

5. Chargebacks & disputes

Filing a chargeback or payment dispute against a completed purchase is a violation of this agreement. In the event of a chargeback:

Your license is immediately revoked and disabled across all activated devices.
Your account is banned from future purchases.
We reserve the right to recover the disputed amount plus any processing fees through applicable channels.

6. Exceptions

The only case we will process a refund is a duplicate charge caused by a payment processor error. If you were charged twice for the same product within 24 hours, contact admin@piprisetrader.com with your order IDs and we will refund the duplicate charge within 5 business days.

Any refund granted at our discretion (e.g. proven technical fault preventing product use, and only if we cannot resolve within 14 days of you reporting the fault) is a one-time gesture of goodwill and does not create a precedent or waive this policy for other users.

7. Agreement

By completing checkout, ticking the "I agree" box at payment, or otherwise obtaining a paid product from us, you confirm that you have read this No Refund Policy, that you understand it, and that you agree to be bound by it.

8. Contact

Support: admin@piprisetrader.com
Website: https://piprisetrader.com